Counter Sales Representative - Join The worlds Largest Car Rental Company! San Jose 2072543

San Jose, CA

We are now hiring at the San Jose Airport!!!

 We  Offer:

  • $15.25/hour + Bonus
  • Health Benefits - including vision and dental
  • Vehicle Rental Discounts
  • 401K program

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells our products products and services to meet the customer’s travel needs.

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with our policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.

Educational Background:

High School Diploma or equivalent

Professional Experiences:

  • A minimum of one year of sales or customer experience in a high volume or service oriented environment
  • Passion for customer service and attention to detail – Goes the extra mile
  • Proven strong sales and closing skills and the ability to friendly, engaging manner
  • Motivated to achieve and exceed targeted goals

Knowledge:

  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
  • Proficiency in English

Must be able to:

  • Demonstrate good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Have the competitive drive and confidence to succeed in a commission-based environment.
  • Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate sales, professionalism and interpersonal skills.
  • Show a high level of ownership, accountability and initiative.
  • Show proven experience of working well within a team.
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods of time.

We are a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

 

EEO/AA: Females/Minorities/Disabled/Vets

 



Keywords: Retail Sales Associate, Retail Sales Representative, Retail Sales Rep, Merchandiser, Merchandising,Ã? Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Sales Representative, Sales Rep, Account Manager, Account Management, Business Development, Salesperson, Salesman, Saleswoman, Account Rep, Account Representative, Territory Account Manager, Territory Manager, Account Management, Business Development Rep, Business Development Representative, Business Development, California, CA, Santa Clara, Sunnyvale, Mountain View, Palo Alto, Redwood City, San Mateo, Milpitas, Fremont, Santa Cruz, Saratoga, Watsonville, Gilroy, Salinas, Prunedale, Castorville, Marina, Paicines, Los Banos, Manteca, Tracy, Livermore, Pleasanton, Hayward, Ashland, San Leandro, Alameda, Oakland, Emeryville, Walnut Creek, San Francisco, Daly City,Â

 

Hertz

Hertz

At Hertz, we know our service excellence is built on our employees.

They're our most important asset. Our business has grown thanks to people who like people, and flourished because of the teamwork of employees who put pleasing the customer first and who take special pride in doing a job exceptionally well.

Our employees join us for a number of reasons. But no matter how different their backgrounds or diverse their duties, all face the new challenges of a fast-paced, demanding business. Those who best meet these challenges are the champions of our team and find a rewarding career where no two days are alike.

As a Hertz employee, you are eligible to participate in the Hertz Custom Benefits Program, which gives you an annual allowance of benefit dollars to buy the flexible benefits you need and includes:

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Dependent Life Insurance
  • Accidental Death & Dismemberment
  • Long-Term Disability
  • Health Care Flexible Spending Account
  • Dependent Care Flexible Spending Account

Eligibility varies, depending on your employment status. We also have some additional programs that employees can participate in:

  • Vacation
  • Holidays
  • Sick Days
  • Income Savings Plan
  • U.S. Savings Bonds
  • Employee Discounts
  • Tuition Reimbursement

All plans are subject to changes at the discretion of the company.

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