Business Development Manager, GroupsOnly Los Angeles 2101553

Los Angeles, CA

Here at Goway, we believe that globetrotters from all walks of life deserve unforgettable travel experiences. That’s why we are looking for a Business Development Manger for our GroupsOnly division to join our team and help us provide expert service to a world yearning for adventures.

In this role, the GroupsOnly Business Development Manager – CANADA/USA will be supporting the Groups Department promoting its expertise in group tour planning to all of Goway’s destinations: South Pacific, Asia, Africa, Islands, Latin America and UK & Europe as well as Air Sales to maximize group business whilst delivering superior customer service and professionalism in representing Goway Travel.

Position Title: Business Development Manager, GroupsOnly
Location: Work @ home
Reporting to: General Manager Vancouver and Groups

    Job Responsibilities:

    1. Maintain, develop & grow direct group business within North America with existing repeat clients as well as sourcing new group business utilizing all marketing channels as necessary: sale calls, consumer/trade shows, telephone sales, social media, available databases etc.
    2. Utilizing your superior research & communication skills, you will contact proven travel planners and ‘Pied Pipers’ at all levels in the community: Education, Government, Clubs & Associations, Religious orgs, Businesses, Sports etc.      
    3. Work closely with the assigned Group Sales Coordinator to assist with converting the lead to deposit and conducting follow ups, as necessary.
    4. Work closely with direct group client to help fill the group utilizing all your sales skills and available resources: webinars, online flyers, print flyers, power point presentations etc  
    5. Conduct sales calls, trade shows, group or agency presentations as necessary or as required;
      • 75-80 sales contacts per month are anticipated.
    6. Full-time position, Monday thru Friday and Saturday and/or Sunday as necessary given varying travel, sales call or trade show schedule. Days off may be taken in lieu for weekend work, to be pre-approved;
      • In general, Tuesday – Thursday are territory sales calls days; Monday or Friday appointment & follow up days.
    7. Prepare & execute a Sales Plan including monthly call pattern, area trade/consumer shows inclusive of anticipated costs and other field sales activities.
    8. Utilize CRM system to identify sales opportunities, increase efficiencies and provide timely reporting
    9. Refer any potential FIT or air business to relevant Goway Dept.
    10. Submit monthly (or weekly if requested) sales Summary Activity report, Sales Call List report, and monthly     expense report; Staff Travel Forms as necessary;
    11. Create and/or suggest quarterly sales & marketing promos to engage group clients and grow business from your area of responsibility;
    12. Develop business to achieve yearly budget and to surpass targets as set annually/quarterly by Goway management;
    13. Provide ongoing feedback to GM Groups regarding customer service and any issues uncovered in the field;
    14. Special projects on an adhoc basis

    Other Requirements

    • Availability to travel within North America as required
    • Availability to work flexible hours as required
    Knowledge, Skills and Abilities
    • Proven superior project management and leadership skills
    • Ability to complete tasks within deadlines
    • Ability to work in a team and individually
    • Excellent verbal & written communication skills
    • Superior customer service skills
    • Innovative ‘outside the box’ idea generator
    • Flexible and influential
    • Sales and target oriented
    • Team player with a ‘can do’ attitude

     The Goway Advantage:

    Goway Travel is a family company and we encourage inclusiveness, discovery, and innovation. We want to offer you the chance to sell exciting products. You won’t be peddling boring mainstream packages. Instead, you’ll be connecting globetrotters to the most exciting destinations on the planet. As well, we’ll send you on familiarization trips to make sure you are expertly acquainted with the destinations you are selling.

    We offer a competitive salary with an uncapped commission incentive, paid personal days, RRSP employer matching, and ongoing training to ensure you stay up-to-date in the industry. You will also be supplied with a comprehensive health benefits package, opportunities for discounted worldwide travel, and the chance to move up with the company and work with teams in different locations.

    How to Join the Team:

    If you want to be part of a team that creates amazing trips for dedicated customers and work alongside supportive and knowledgeable staff, we encourage you to apply to Goway today and help us deliver the world to the Globetrotters in our midst.  

    All candidates will be afforded equal opportunity through the recruiting process. Please be advised only those candidates selected for interviews will be contacted.

    Let’s grow together. Apply to Goway today.


    Goway Travel

    Goway Travel

    Goway Travel has humble beginnings. Founder Bruce Hodge started the company in 1970, and it has grown into a bustling organization with over 300 employees. Today, we are one of North America’s leading travel companies with offices around the world sending Globetrotters to over 100 exotic destinations in Asia, Africa, Europe, Central and South America, and Australia and the South Pacific. With growth comes expansion and the need for proven sales and support professionals to join the Goway team and help make the dreams of world travellers come true.


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