Customer Service Representative Vaughan 2112266

Vaughan, ON

We are a leading B2B distributor of five key product groups; Protective Packaging, Food Packaging, Health and Safety Supplies, Material Handling Equipment, and Janitorial Products.

Our organization is expanding, and we are recruiting additional Customer Service Representatives to help take our organization to the next level!

We are seeking energetic, self-motivated people with the ability to perform under minimal direct supervision.

Responsibilities and Duties

SUMMARY OF DUTIES AND RESPONSIBILITIES:Conduct accurate and efficient order entry; assist clients with orders and product inquiries; act as liaison between company and sales representative with all inquiries; diligently perform administrative duties as assigned.


  • Process sales orders via phone, e-mail, and fax
  • Monitor order turnaround time


  • Act as the main contact and communicator for all customer needs including new orders, pricing, back orders, price discrepancies, and releases
  • Expedite and prioritize open orders and back orders
  • Promptly respond to customer concerns and issues and make a commitment to follow through to resolution
  • Assist Clients with purchases and product selection


  • Act as the main contact and communicator for all Sales Representatives needs including new orders, product inquiries, back orders, price discrepancies and new releases
  • Process quotations


  • Various administrative duties including, filing, and reception duties as require
Apply today!

Keywords: Ontario, ON, Kleinburg, Woodbridge, Brampton, Maple, Bolton, Nobleton, King City, Richmond Hill, Markham, Thornhill, Toronto, Newmarket, Mississauga, North York, Caledon, Markham, GTA, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist




Rocketline is growing at rocket speed (note the clever idiom there), and we want to take the brightest talent with us for the ride—yeah, that’s how we roll. We are always seeking rock stars to add to our exceptional sales, administration, warehouse and delivery teams.

If you think you have the chops to work with the best darn team in facility supplies,


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