Inside Account Manager Chicago 2152261

Chicago, IL

Inside Accounts Manager

Founded in 1957, our company has a proven track record of success as a one-source supplier, known to Canadian wholesale and independent distributors for delivering high-quality tools, equipment and safety products and services and be the best in class supplier of professional tools and safety equipment to workers. This same commitment extends into the United States.  We are a leading supplier of professional tool, equipment and safety products for workers. We market its products in the United States under the American Forge & Foundry®, Pioneer®, KneePro, Ranpro®, PeakWorks®, Sellstrom®, Jackson Safety and Wilson brands. We offer an unparalleled access to its brands through its partner distributor network servicing the industrial, construction, safety, and automotive aftermarket in North America. 

We are currently accepting resumes for the position of Inside Account Managers at our headquarter in Elgin.IL.   The Inside Account Manager is primarily responsible for supporting and developing new and existing business revenue objectives of our company. This position is also responsible for ongoing account management and development, along with finding new opportunities to up-sell and cross-sell into the defined account base.

Key Responsibilities:

  • Calling on assigned accounts in the territory to identify and close on opportunities for our company products, including determining potential for new business, add-on business or up-sell business and maintain future opportunities.
  • Identifies prospects through various lead generation activities, including tradeshow, email, website inquiries, direct mailing, advertising, cold-calling on key prospects or referrals.
  • Calls on prospects to understand their purchase decision makers, decision making process and criteria, and their needs.
  • Provides value propositions, handles objections, prepares quotes, and closes sales by getting prospects commitments.
  • Process all sales orders and answers any questions related to the status of the order and respond to all questions.
  • Working with the product managers on special pricing for significant product purchases etc
  • Direct customers to website, if possible, in trying to assist them in finding the part or product which is required
  • Accumulating and processing back order information, back orders and un-invoiced sales order line items as required
  • Performed administrative and office duties such as filing, updating customer information, and contributing to general office functioning
  • Research product information, product catalogs, etc
  • Possible promotions (build a promotion for a distributor)
  • Additional Sales Support such as Trade show and Direct mail lead follow-up.
  • Provide support for National programs, such as promotions, product launches & etc.
  • Utilize Salesforce CRM to maintain a current listing of all opportunities.
  • Other duties as required.


  • 3-5 years of successful outbound sales experience.
  • Demonstrated ability to achieve sales objectives.
  • Understanding of the sales administration process.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Team player who is assertive, goal-oriented, positive, and self-motivated.
  • Hands on experience with CRM (Salesforce) software or equivalent.
  • Detail oriented and very organized.
  • Degree or Diploma in a business discipline or related field is preferred.  

How to Apply:

We offer a commission plan based on sales growth on account base and a benefit package and are committed to providing our employees with work-life balance. If you are interested in this opportunity, please forward your resume via e-mail complete with a cover letter.

We thank all applicants for their interest in our company however, only those who qualify will be contacted.

Keywords: Sales, Sales Specialist, Sales Manager, Sales Consultant, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Agent, Customer Service Specialist, Illinois, IL, Dekalb, Sycamore, Genoa, Marengo, Elgin, Schaumburg, Arlington Heights, Waukegan, Chicago, Naperville, Aurora, Joliet




It's our people and products that lead to our continued success! Our ability to provide excellent quality products and service to our customers is dependent upon our team. Our people are customer service oriented, passionate and innovative.

At SureWerx you will find a dedication to quality and excellence; an emphasis on respect to our customers, business partners and fellow employees; a level of expertise and ownership which is second to none and a dedication to ethical and social responsibility.

In order to continue to grow, develop and innovate we look for people who are adaptable, self-motivated, creative and positive. In return, we provide challenging and rewarding careers in a corporate culture which is both engaging and supportive.

Our head office is located in beautiful Coquitlam, British Columbia. We also have five branch offices strategically located across Canada: Edmonton, Winnipeg, Mississauga, Montreal and Halifax.

SureWerx is Canadian owned and operated and is an equal opportunity employer.


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