Call Centre Customer Service Representative

Killeen, TX

Open Role: Call Centre Customer Service Representative 

Permanent position - Full-time

 

In addition to the overall convenience, you’ll enjoy the many benefits of working from home! 

  • Removing the cost, stress and time constraints of a daily commute 

 

Daily Task

  • Being the first point of contact when resolving client issues  when they call in
  • Exercising good professional manner  
  • Exciting task in a timely manner 
  • Provide excellent customer service through active listening on every interaction 
  • Troubleshoot and resolve customer issues through the use of desktop applications 
  • Keep confidential and sensitive information secure 
  • Being proactive and demonstrating advanced product knowledge 

 

Qualification 

  • 6 -12 month customer service experience  
  • Good work ethic 
  • Good command of the English language 
  • Previous sales experience 
  • Technical savvy 

 

Incentives

  • Paid Training- $10.50- hr.
  • Competitive Wages - $11.50 hr
  • Monthly Bonuses - Up to $700 monthly / performance based
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Employee wellness and engagement programs
  • A fun, casual work environment on site or virtual

 

 

Join our team- Apply Today

 

 

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