Call Centre Customer Service Associate - Monthly Bonuses

Edinburg, TX

Call Centre Customer Service Associate - Monthly Bonuses

Full-time

 

Hours:This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for various shifts. This role is 40 hours a week of consistent work. This is not a temporary or contract position; this is a permanent role.

 

Perks to working with us

  • Paid Training- $9.00 hr.
  • Competitive Wages - $11.00 hr 
  • Bilingual (Spanish/English) - $12.00
  • Monthly Bonuses - Up to $700 monthly / performance based
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Employee wellness and engagement programs
  • A fun, casual work environment on site or virtual

 

In addition to the overall convenience, you’ll enjoy the many benefits of working from home!

  • Removing the cost, stress and time constraints of a daily commute

 

Responsibilities 

  • Inbound Calls Only! 
  • Being the first point of contact when resolving client issues 
  • Exercising good professional manner  
  • Executing task in a timely manner 
  • Provide excellent customer service through active listening on every interaction 
  • Troubleshoot and resolve customer issues through the use of desktop applications 
  • Keep confidential and sensitive information secure 
  • Being proactive and demonstrating advanced product knowledge 

  

Qualifications 

  • High School Graduate or GED 
  • Able to work flexibility hours 
  • MS Office proficient 
  • Ability to type 25 wpm 
  • Over 18 years of age 

  

Qualification 

  • 6 -12 month customer service experience  
  • Good work ethic 
  • Good command of the English language 
  • Previous sales experience 
  • Technical savvy 

 

Apply More to learn more details regarding this role

 

 

Be the first notified of new relevant jobs
 
Click
Here
Close