Call Centre Customer Service Associate - Monthly Bonuses
Edinburg, TX
Call Centre Customer Service Associate - Monthly Bonuses
Full-time
Hours:This is a full time role for five days a week. The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for various shifts. This role is 40 hours a week of consistent work. This is not a temporary or contract position; this is a permanent role.
Perks to working with us
- Paid Training- $9.00 hr.
- Competitive Wages - $11.00 hr
- Bilingual (Spanish/English) - $12.00
- Monthly Bonuses - Up to $700 monthly / performance based
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Employee wellness and engagement programs
- A fun, casual work environment on site or virtual
In addition to the overall convenience, you’ll enjoy the many benefits of working from home!
- Removing the cost, stress and time constraints of a daily commute
Responsibilities
- Inbound Calls Only!
- Being the first point of contact when resolving client issues
- Exercising good professional manner
- Executing task in a timely manner
- Provide excellent customer service through active listening on every interaction
- Troubleshoot and resolve customer issues through the use of desktop applications
- Keep confidential and sensitive information secure
- Being proactive and demonstrating advanced product knowledge
Qualifications
- High School Graduate or GED
- Able to work flexibility hours
- MS Office proficient
- Ability to type 25 wpm
- Over 18 years of age
Qualification
- 6 -12 month customer service experience
- Good work ethic
- Good command of the English language
- Previous sales experience
- Technical savvy
Apply More to learn more details regarding this role
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